At PYNORATH, we are dedicated to ensuring the satisfaction of our valued customers. Our Money Back Guarantee policy is a testament to our commitment to superior service and customer confidence. This policy outlines the conditions under which a refund may be requested and processed.

Eligibility Criteria

Your refund request must be submitted within 30 days of purchase.
Only items in their original condition are eligible for a refund.
Promotional and clearance items are not covered under this policy.

Refund Process

To initiate a refund, contact our customer service team via email at [email protected]. Provide your order number and details of your request. Our team will guide you through the return process, ensuring a swift resolution.

Processing Time

Once your request is approved, we will process the refund within 10 business days. The amount will be credited back to your original payment method.

Exceptions and Special Conditions

Certain conditions, such as damage due to misuse or failure to follow product instructions, may void eligibility for a refund. For a comprehensive list of exceptions, please refer to our detailed policy document or contact our support team.